we accept exchanges ,returns or refunds only in case where the product is damaged upon receipt.
we want you to love our products but if something is not right.please let us know.
please read our policy carefully before making a purchase.contact us @poonthalirkidsclothing@gmail.com within 48 hours of receiving the package.
As made to order brand we don not accept returns or exchange for sizing issues.we make each outfit exactly as per the order details provided by the customer.And we do not offer refund ,exchange and returns for customer personal satisfication.Therefore,we request you to check the product description ,how to use instructions and size chart .
However if you receive a damaged product we kindly request you to contact us at @poonthalirkidsclothing@gmail.com
To assist you effectively ,we ask that you provide an unaltered video of the complete unboxing process.once we receive this we will guide you the necessary steps to exchange.